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Working with a supervisor on Hayven: what they can see, and why

4 min read

If you're assigned a supervisor on Hayven, that assignment is made on the admin side, not something you opt into or configure yourself, and it's worth understanding what it actually gives them access to rather than assuming.

A supervisor assigned to you can see your active caseload: which children you're currently working with, and can open individual session detail within that caseload, not just a high-level summary. This is closer to a clinical oversight relationship than a purely administrative one, so it's worth writing session notes with the same care whether or not you expect them to be reviewed.

This visibility is scoped to your assignment as a therapist, a supervisor sees your caseload and sessions specifically because they're supervising you, not because they have blanket access across the platform. If you're ever unsure what a specific supervisor can see, that's a reasonable and normal question to ask them or Hayven directly.

A supervisor also has the ability to formally end a therapist-child relationship on your team's behalf, which matters if a course of care is winding down: this isn't something you close out yourself from your own dashboard, it goes through your supervisor (or admin, if you don't currently have one assigned).

None of this is designed to feel like being watched. A supervisor who can see real session detail can also give you real, specific feedback rather than generic advice, which is usually the actual point of the relationship: better clinical support, not oversight for its own sake.

This guide is general information, not a diagnosis or medical advice. If you're worried about your child, the next step is a conversation with a qualified therapist.