Recognizing when it's time to end a course of care

On Hayven specifically, this isn't a self-service action from your own dashboard: formally ending an active therapist-child assignment goes through your supervisor if you have one, or Hayven's admin team if you don't. That's a deliberate design choice, not a gap, closure is treated as something with enough weight to involve a second person, not a single click.

The signs worth naming to yourself before you raise it: goals consistently met across recent sessions with nothing new emerging to target, a family who's told you they're stepping back or relocating, or a mismatch that isn't resolving despite genuine effort on both sides. Any of these is a reasonable, professional reason to start the conversation, not a failure on your part.

Have the conversation with the family before you formally close anything. A short, honest summary of progress and why you're recommending ending or transitioning care gives them the chance to ask questions and process it, rather than the relationship simply stopping without explanation. This is worth doing even when the reason is entirely positive (goals met).

Loop in your supervisor early rather than after the family conversation has already happened. They may have context worth factoring in (another therapist on the team who'd be a better fit, a reason to extend rather than close), and since they're the one who'll formally end the assignment, involving them from the start avoids a conversation with the family that has to be walked back.